Location: Hartford, Connecticut
Date: Saturday, December 28, 2013; 7:45-10:15 am
As is my custom over Christmas, I
would be visiting my friends in Connecticut. This year I had made a deal with a friend in Chicago, wherein
we would each volunteer at the place we were travelling to. I looked at the 'Hands On Hartford' website – a similar organization as Chicago Cares –
but couldn’t find anything on it for the weekend that I would be there. So I called them and while they did not
have a program for the day I wanted, they directed me to Center Church and said
that I could volunteer directly with them, while giving me a contact number. I called them and spoke with Rebecca,
the volunteer coordinator for the church, and she said that they could
definitely use my help at their Saturday breakfast for the homeless. This would be my first foray
into volunteering outside of Chicago.
Center Church Hartford |
The first problem was getting
there since unlike Chicago, Harford and neighboring townships are not well
known for their public transportation.
Fortunately for me my buddy was able to lend me his car and while
everyone else in the household slept that Saturday morning, with GPS in hand, I
drove to downtown Hartford and found the place where I was supposed to be. I was looking for the entrance, when I
saw a lady walking in through a small doorway. I told her that I was there to volunteer and she introduced
herself as Laura, a fellow volunteer for this mornings project. I went inside and met with Rebecca, who
directed me to the kitchen where some folks had already started working. Although Rebecca was the volunteer
coordinator, the lady in charge was Enid.
She is the Church’s site representative and has a no nonsense approach to
everything. She was ensuring
everyone was on point and doing their tasks.
My butter |
Laura asked me to cut the
butter/margarine/vegetable oil sticks into small slices and arrange them on
plates so that we could serve the guests a piece each. She had given me several packs and when I asked how many I
should cut, she said all of it! I
started opening the packs and each of them had 4 sticks, which I decided to cut
into 8 pieces each. I washed my
hands, put on gloves, grabbed a knife and got down to it. Around me were 4 middle-aged couples, including
Laura and her husband, and all of them seemed to know each other. One of the gentlemen approached me and
introduced himself as Gary. When I
told him my name, he had some difficulty in getting it right, but was determined
enough and said that we should get re-introduced each time we crossed
paths. I said that there was a
trick to asking someone his or her name when you had forgotten. Sometimes people may get offended when
asked again and if you sense that as they repeat their name, say, “Oh, I meant your last name”. Gary enjoyed that a lot and I knew we
were going to get along well. I
was cutting a lot of butter and the plates were getting full, following which I
would transfer them to the refrigerator and continue with another one. Elsewhere other components of the
breakfast were being assembled, such as boiled eggs, sausages, pancakes,
oatmeal and coffee. Besides the 4
couples, one teenage girl had come with her guardian to volunteer, along with
another young man. I heard Enid say
to him that he was on “bathroom duty”,
and initially I though it meant cleaning, but it turned out to be something
totally different, something more disturbing and important.
Most of the butter had been cut
and so I went outside and saw Gary guarding the door to the kitchen and the
serving area. The guests had
started assembling in the dining room and his job was to prevent them from
walking in before the food had been arranged for serving. He told me that there was a guard at the bathroom door
since some of the people outside were pedophiles and have escorted young kids
into the bathroom. This was
unheard of in all the places that I have volunteered in and I told him that. But the fact that they needed to take
precautions here meant that it had happened before. He talked about how some
men haven't found "Christ", and then corrected to say "faith". I said that I had no problems with the terminology, but knew what he
was saying. Wow, I’m glad Keith
doesn’t have to deal with this at ‘Wells Street CafĂ©’. We chatted about
my job and he was particularly interested in Solar Energy and I was telling him about my experiences, when they announced that we were ready to serve.
I was to be one of the servers and took my place in the
assembly line. Unlike places where
runners would deliver the food at the table, over here the guests would come in
with their numbers and start at one end with pancake and syrup, followed by the
boiled egg and sausage, then tangerine, a bagel, the sliced butter, oatmeal and
finally a small candy. My task was
to hand out the bagel and butter and why not - after all I had cut it! People started coming in and I started
plating depending with gloved hands.
There were three types of bagels – raisin, plain and whole grain. Unless people asked for a specific
type, I was randomly selecting and plating. And some were specific in what they wanted, like a lady who wanted the butter put in her oatmeal in a specific way. As far as the butter was concerned, I
had done my best to be consistent, but not all of the pieces were symmetric and
some were a bit thicker than the others.
When one gentleman got a bigger piece from me, he beamed from ear to ear
and said; “Now that’s what I’m talking
about”.
Part of the assembly line |
The line was moving fast and I thought that we would be done
soon and have lot of food left over.
However I learned that the dining room couldn’t hold everyone and so
some people were still waiting outside for the second seating. Knowing that more were to come I got
the remaining packs of butter from the refrigerator and started cutting them as
well, while serving the new group that was coming in. On projects like these I am usually amazed at some of the
people that I meet, and who despite their hardships have a very good attitude
towards everything. One such
gentleman was in a wheelchair and needed help in getting his food to the
table. When I helped him he was
very thankful, as were several other folks. One kid thanked us for food and asked if we had a spare bus
ticket to anywhere, saying that he had been stuck in Hartford for two
days. Despite all this time and
things I have seen and experienced, I always get reminded that for some people
basic things in life are a monumental challenge.
The dining area |
We had to make some more oatmeal and I suggested that we add
butter in our preparation and which was news to Laura. I said that butter makes everything
better and convinced her to incorporate two big cubes in it. Despite all my efforts to get rid of
it, we were still left with two huge plates of butter after all the guests had
been served. Laura packaged in
trays and said that she would take it to her church. All of the 4 couples were from a congregation and
one couple was engaged in playful banter throughout the morning, and
which livened things up for us. I wish I have that kind of relationship with someone when at their age. We
gave away the remaining bagels to a woman with kids and then it was time to
clean my plates, take a group picture and leave. Enid thanked us all and asked for suggestions. Almost
everyone said that we should try fit more tables or seats so that people should be
spared waiting in the cold outside. I thanked everyone, including Rebecca for the opportunity. It was her last day as well, meaning that I was lucky that she was able to get me in. Gary said that it
had been a pleasure serving with me, though the pleasure had been all mine.
I had volunteered in Hartford because of a promise to a friend and
because I wanted to do something over this holiday break. In doing so I had met some of the
loveliest people that I have had the privilege of working with. I hope I get to return someday and
serve with them again. A little over
a year ago I was struggling to meet good people that I could relate to. Now, I find them on every street.
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