Casino Chicago with Cystic Fibrosis Foundation

Location: Swissotel Chicago
Date: Saturday, May 4, 2013; 5:00-10:00 pm

Where I was headed: it was that close
Never in my career as a volunteer have I ever been able to actually see the place where I was going to from my apartment – that was until today.  I was literally a football’s throw away from the hotel where this One Brick event was being held and I could have even taken a zip line there if it existed – and if I did not have a fear of things of that nature.  In any case, I literally left my apartment 10 minutes prior to reporting time and after a short hop across the river, arrived at the hotel.  The gala season was well and truly underway and today we were out there to help the 'Cystic Fibrosis Foundation', as they hosted their '9th annual Casino Chicago' featuring a “Hold’ em” Poker Tournament.  We were going to be rubbing shoulders with some wealthy and elite of Chicago, and so I was dressed in a jacket and tie as I went down to the ballroom where the event was going to be held.  Irina was there along with some of the other regulars like Rich; while Wilson was our Event Manager.

There was a back room for volunteers to keep our stuff or if we needed to take a break, but the main attraction was the grand ballroom, one end of which was laid out like a casino, with multiple poker tables.  The other side of the room had tables set with silent auction items and it was clear that while the serious players would be at the poker tables, there was enough going on elsewhere to keep their guests entertained.  All the volunteers were waiting to get trained by the casino staff and Wilson told the story of how I was a tough Roulette dealer.  Considering that we were playing for the house, I don’t know what the man’s complaining about!
 
The tables were set
We were taken into the casino room and told our duties, which included standing by a table with a clipboard that would have the information about the players on that table.  Were they to ‘go bust’ and want to ‘re-bid in’, we were to take their credit card details on the form and once the paperwork was filed, the dealer would give the player some new chips.  Same was true for another term ‘add on’, under which the people could get some additional chips for a lower buying price.  Once all of this information was drilled into our heads, we were told to come back at 7 pm, leaving us over an hour of free time.  Wilson said that they needed us at registration and coat-check.  I decided to do the latter and went over to the coat-check area, where I was joined by Wilson. 

Wire hangers: The bane of dry cleaning
While I have availed of the coat-check facilities several times in the past, I have never actually been ‘on the other side’.  At times I have found it amazing how efficient coat-check people are, and how they know precisely where to look and do it so very fast.  Well, now that I was doing it, I realized there is a definite method to all of this and that involves a tag on each of the hangers and when people check-in their coats, a part of the tag goes to them while the other half stays back on the hanger with their coat.  Simple enough, but what makes a good coat-check person ever better is organization at the back end.  This is what Wilson was doing, ensuring that the tags were in right numerical order.  Often when the coat check is complimentary, one see’s a tip jar and the normal protocol is to tip a dollar an item.  We had a tip jar in front of us, but since this was a volunteer run coat check station, I wasn’t sure that we required one.  But try telling that to Wilson.  Not only did he want to raise a lot of money in tips to support the Foundation, he even went ahead and ‘seeded’ the jar with his own dollar.  He then told me to compliment the women, so that they make the men accompanying them tip us.  The man’s a pro at this as well!  And why not since it worked.  We actually managed to get one other person to tip us by putting in a dollar.

Being there with Wilson allowed us to converse and I asked about joining the One Brick event leadership team and he told me that I could start as an Event Coordinator and since I was spending this time next to him, he could nominate me as a ‘shadow’ for the evening; this being an important pre-requisite.  We talked about some of the Chicago Cares programs such as ‘Youth In Service’, which is not advertised on the main calendar, but is a program where one leads a group of young children in a service program, thus teaching them the importance of community service.  This is something that I definitely want to be involved with and he told me to contact some of the key people at Chicago Cares in order to discuss this.  I asked Wilson if he was thinking of going on vacation this summer and he said that he had already been to one – serving people through Red Cross in New Jersey after Hurricane Sandy!  I said that’s hardly a vacation but that’s his definition of one for sure.  People kept coming with coats and one guy even checked-in his family’s poker trophy, which was up for grabs this evening – a valuable commodity to say the least.  Some of the volunteers came over to ask Wilson to fix LED pins, which were to be given to guests who bought raffle tickets.  The battery wasn’t functioning well and being a universal problem solver, Wilson had it going soon.  My time to go inside for the Poker Tournament was approaching fast and I asked Wilson if it was okay for me to leave the coat-check in his hands.  He encouraged me to proceed and before leaving, I asked him the same question that I had discussed at ODS earlier in the week – “What is more important, learning or knowledge?”   He thought for a moment and said, “None.  It’s imagination.” 

Here we go
I was assigned a table of 10 players and my job was to stand behind the players and watch.  I was carrying a clipboard with paperwork on all the participants on my table, including their name, address, phone number and email address.  There were 5 rounds of 15 minutes each and if during that time anyone lost all of their money and wanted to buy back in, I was to find their paper and add their credit card information to it.  The game started and it was the typical ‘Texas Hold’em’, just the way one sees on TV.  The dealer was a volunteer as well and a couple of times he made a mistake, and instead of getting annoyed, the folks on the table helped correct him.  At times when he was needed clarification, he would ask me to find the tournament director, who would come over and explain the rules.  A lot of people went bust around the 2nd or 3rd round, mostly at the hands of the one lady on the table.  None of those gentlemen stayed back and I did not have to do anything.  In fact, it was a lot of standing around for almost 90 minutes.  I was looking around the room and at the other side; a lot of people were either participating in the silent auction, or having dinner.  I remembered all those poker nights that we used to have in graduate school, sometimes going all the way till dawn.  It now seems like a lifetime ago. 

The lady at my table sent quite a few participants packing, though she lost on a hand soon and became the first person to buy back in.  I went over and took down her credit card information and once I gave the go-ahead to the dealer, he handed her additional chips.  Only one other played bought back in and soon the 5 rounds were over and there was a break in the poker game, while other activities took over.  Next, the live auction was about to commence and I was asked to be a spotter.  I was assigned to a person who was carrying the details for a ‘Vegas Package’, which included 3 nights in Caesar’s Palace and airfare as well.  The auctioneer would auction this off and my job was to spot the winner bidder and point them out.  Sounds simple enough, but can be a bit difficult in a crowded room.  The person I was assigned to was somewhat demanding and I was getting a bit annoyed at this stage, some of it being brought about by fatigue that was beginning to set in.  It was then that we saw a video on why we were there that evening. 

True
According to the CFF website, “Cystic fibrosis is an inherited chronic disease that affects the lungs and digestive system of about 30,000 children and adults in the United States (70,000 worldwide). A defective gene and its protein product cause the body to produce unusually thick, sticky mucus that: (a) clogs the lungs and leads to life-threatening lung infections; and (b) obstructs the pancreas and stops natural enzymes from helping the body break down and absorb food.”  On the video we saw the story of a young boy who spends three hours of his life every day on treatments, while trying to have as normal a life as possible.  His siblings and parents are supportive, but this is no way to live; not for anyone, let alone a child.  But the kid in the video has tremendous spirit and while many would just give up, he keeps fighting every day.  Organizations like CFF are trying their best to make it a better world for people like him, a better life.  According to the information provided on One Brick’s opportunity description, “The mission of the Cystic Fibrosis Foundation, a nonprofit donor-supported organization, is to assure the development of the means to cure and control cystic fibrosis and to improve the quality of life for those with the disease. The Foundation is the leading organization in the United States devoted to cystic fibrosis. It funds and accredits more than 115 CF care centers, 95 adult care programs and 50 affiliate programs, and more than 70 chapters and branch offices nationwide.”  That’s why we were here, who we were serving. 

The video energized everyone in the room to do their best, including me.  Our auction item was the first to be sold and it went for less than $2,000!  For a package like that, it was small change and even I could have tried getting it!  Once that was done, my task as a spotter was over and I could get some food while they auctioned other items such as ‘Blackhawks’ tickets etc.  After the live auction, the next thing on the agenda was to ask people for donations and my task was to go to the person who had raised their hand and collect their information.  I was able to get two people, one who contributed $1,000 and another who gave $100.  But irrespective of the amount, both had been equally valuable contributions, for they would no doubt help the cause. 

Woo hoo
Our job for the evening was done and now it was time for us to mingle and avail of the bar if we wanted to.  I made a beeline for the bar all right –the dessert bar.  They had mini-Tiramisu’s and they were some of the best that I have had.  Having put down a few, I saw Wilson who said that I should have my picture taken with the Vegas showgirls who had been walking about, dressed in expansive feathers and headgear.  I said that I had pretty much reached my limit and left, not before carrying another mini-tiramisu for a late night snack.  I had given up another event to be here tonight and for most parts it had been exhausting.  But it had also been productive in terms of making me aware of CFF and what they do.  And while we may have collected just one dollar as a tip during coat-check, CFF is sure to make that dollar go a long way.  

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